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HealthTech
Published:
June 24 , 2025
Category:
Design / Ideas
Client:
Oceanthemes
HealthTech
H ealthTech is a SaaS EHR platform that received recognition for its user-friendly design, cutting-edge functionality, great customer service, and adaptability as a full mobile communication solution.
The primacy of an appropriate mobile solution in the client’s primary prerequisites is based on its capacity to provide end-users with the benefit of accessing services, data, and support directly from their mobile devices. Upon successful integration of the aforementioned features, the resultant outcome would be an optimized user experience, enhanced user engagement, and streamlined personalized user journey.
What The Client Required
The requirement is to build a platform that facilitates seamless communication, information transfer, appointment scheduling, and healthcare news updates between doctors and patients. The application is expected to function as an intelligent personal assistant. Furthermore, it is imperative that the client fulfills the subsequent prerequisites to reap the benefits of our outsourcing software development services:
- ✓ Managing appointments
- ✓ Following up on patient information
- ✓ Messaging, video calling, and audio calling with the group or individual other people (doctor or patient)
- ✓ Following up on healthcare news
- ✓ Reminding doctors, and patients about coming up appointments, plans, or other things
- ✓ Signing the document
- ✓ API development to facilitate seamless integration of disparate systems
Our Technologies
Specifically, the Develop.Software team utilized the following technologies for the project:
- ✓ SQL Server 2019
- ✓ React Native – Cross Platforms App Development
- ✓ SQLite
- ✓ ASP.NET 6.0
- ✓ SignalR
- ✓ Agora.io (WebRTC)
- ✓ Artificial intelligence (LUIS AI)
- ✓ Swagger
- ✓ Multiple tenancy concept
Challenges
- ✓ A user interface facilitating streamlined management and monitoring of client subscriptions is required by the customer support team
- ✓ The design must account for users with limited IT proficiency
- ✓ The software features interactive scheduling screens that allow for drag and drop functionality
- ✓ Enabling the generation of interactive PDFs on web-based applications that can be conveniently filled out using mobile applications
- ✓ The application features real-time messaging functionality, as well as push and SMS notifications
- ✓ The application supports both video and audio calls
- ✓ Implementing a comprehensive database management system to efficiently handle employee, patient, and supplier data
- ✓ NLP (Natural Language Processing)
Solutions
- ✓ Implementing various tenancy models across the database, server, and client-side code
- ✓ Adopting a user-centric approach to design, leveraging feedback from non-technical users
- ✓ Leveraging SignalR for efficient real-time data handling
- ✓ Making use of Agora’s capabilities to facilitate video and audio communication
- ✓ Leveraging external libraries to manage electronic signature functionality
- ✓ Utilizing the capabilities of LUIS AI for effective natural language processing
