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Survey
Published:
June 24 , 2025
Category:
Design / Ideas
Client:
Oceanthemes
Survey
S mall and medium-sized businesses (SMEs) as well as local organizations from a wide variety of sectors, including Banking and Finance, Engineering, Real Estate, and Government-Linked Companies and Government Agencies, may turn to Innobay Group, a business-to-business (B2B) digital marketing agency that focuses on web/ mobile applications.
Innobay Group contracted Develop.Software to create a survey platform for their business and member communities.
What The Client Required
When Innobay Group entrusted us with this project, we put in extra effort and drew on the knowledge and experience of our team members to ensure that the work would be completed to the highest possible standards, as well as using the most cutting-edge methods and tools possible.
And in order for the client to benefit from Develop.Software’s software development outsourcing services, these requirements must be satisfied:
- ✓ Managing users by assigning them roles and rights
- ✓ Managing members and their past activities
- ✓ Allowing employees to track user trends and statistics by querying or studying reports; Content in multiple languages
- ✓ Content in multiple languages
- ✓ Excel – CSV export and import
- ✓ Apps created must contain a variety of features that provide members with the greatest user experience possible when they use the app to complete surveys, receive incentives, or redeem an item
Our Technologies
- ✓ MySQL
- ✓ Native mobile application development using Swift and Kotlin
- ✓ Crash tracking
- ✓ Analytics
- ✓ Social sign-on, sharing
- ✓ Location monitoring
- ✓ Local notification or push notification
- ✓ 2-way encryption, 1-way encryption, hashing
Challenges
- ✓ Complex business model
- ✓ The customer-provided design lacked adherence to optimal mobile user interface standards
- ✓ The process was designed to facilitate interoperability across multiple platforms and disparate services
- ✓ The product manager signed off on the client side. We had to work directly with the Product Owner, who was not a technical person
- ✓ Inconsistencies between the testing and live environments resulted in unanticipated system issues
Solutions
- ✓ Thoroughly discussed and clarified all requirements prior to commencing development or executing updates
- ✓ Adopted a user-centric approach to design and incorporate feedback from non-technical users
- ✓ Upon gaining a comprehensive comprehension of the user’s requirements, the proficient designer shall proceed to construct a proposed wireframe
- ✓ Testers prioritized the creation of comprehensive test scenarios in order to mitigate the likelihood of potential issues arising
- ✓ Designed and implemented a modular system that can dynamically adjust and rapidly respond to user updates
- ✓ The user’s data was encrypted to ensure maximum security
- ✓ Optimized the UX for users is contingent upon the platform being utilized
- ✓ Provided prompt user support in the event of an issue to mitigate any potential consequences
