- +84 909-628-803 (Vietnam)
- +63 995-419-9280 (Philippines)
- [email protected]
WELIO
Published:
June 24 , 2025
Category:
Design / Ideas
Client:
Oceanthemes
WELIO
T he software development engagement model comprises two options: fixed price and ongoing support. Welio is a telemedicine platform that facilitates virtual consultations between doctors and patients through video calls, chat, and messaging. The task at hand encompasses the creation of both the front-end graphical user interface and the back-end logic, which entails seamless integration with diverse mobile platforms and technologies.
The advantages of mobile application development are manifold. Mobile applications present a prime opportunity for enterprises to directly interact with their clientele, furnishing bespoke encounters, convenience, and ease of access. By leveraging these strategies, our client can optimize brand visibility, foster customer loyalty, and drive revenue growth.
What The Client Required
A smartphone app that easily connects physicians and patients for the purposes of two-way communication, data sharing, appointment setting, and healthcare news updates is needed. Hence, this software has been designed to operate as a helpful “personal assistant”.
Furthermore, the client have expressed their requirements for additional real-time functionalities, including but not limited to clinic management privileges; medical examination scheduling capabilities for administrators; direct video conferencing for physicians to promptly provide medical advice to patients; and the ability to store patients’ medical records and medication information within the system for authorized users to access.
The following were the requested features for the Welio application by the client:
Doctor register his account and clinic information;
- ✓ Admin approves the registering Admin manage users;
- ✓ Admin manage clinics;
- ✓ Clinic operators make appointments for doctors and patients via the web app;
- ✓ Doctor make video call patient via the web app. The patient registers a new account on the mobile app. OTP send via SMS;
- ✓ The patient makes a video call with a doctor via a mobile app;
- ✓ Patient chats with the doctor during waiting for the call;
- ✓ Patient send messages (text/picture/video/voice) to the doctor anytime.
- ✓ Calendar management, “provider” management, OTP via SMS for registering, secure video chat, text chat, image upload, e-payment gateway, HIPPA compliant.
Our Technologies
The team at Develop.Software has been consistently holding internal meetings to effectively manage client requirements. Our team has ensured the continuous value of our products and services through regular assessments and the integration of state-of-the-art technology in the software development industry.
The Welio project involved utilizing fundamental methodologies to identify and select the suitable technology. And that required executing the following procedures in a well-defined approach.
- ✓ Defining project needs
- ✓ Studying the market
- ✓ Assessing technology alternatives
- ✓ Considering the active development and community support
- ✓ Assessing technology alternatives
- ✓ Planning for future expansion
Specifically, the Develop.Software team utilized the following technologies for the Welio app project:
- ✓ Swift 2
- ✓ .Net backend
- ✓ Twilio SMS service
- ✓ Native Android
- ✓ Microsoft Azure
- ✓ E-way payment gateway integration
- ✓ SQL Server
- ✓ Push Notification
- ✓ Twilio for video call
- ✓ Firebase for real-time messaging
Challenges
- ✓ The application received a high volume of multimedia content from patients on a daily basis
- ✓ The system was compliant with HIPAA regulations
- ✓ The mobile design necessitated extensive customization
- ✓ The initial objective entailed substituting the legacy video call service, Skype for Business, with the new video call service, Twilio
- ✓ The authentication process in the legacy system was needlessly intricate, relying heavily on various Microsoft Azure services
- ✓ The team had to integrate Twilio Voice and Video Call to replace Skype for Business
- ✓ Implemented streamlined login and registration procedures
- ✓ Developed the chat functionality to facilitate communication between the Doctors and the Users
- ✓ Developed and integrated asynchronous messaging functionality for communication between doctors and clients
- ✓ Followed Microsoft’s guidelines to ensure the solution remains effective
Solutions
- ✓ Utilized Twilio Voice and Video Call to replace Skype for Business
- ✓ Implemented streamlined login and registration procedures
- ✓ Developed chat functionality for communication between doctors and clients
- ✓ Successfully developed and integrated asynchronous messaging functionality for communication between doctors and clients
- ✓ Adhered to Microsoft’s guidelines to ensure that the solution is compliant with HIPAA regulations
